Hinshaw' s Acura- New or Used Acura Dealer in Fife

Professional, courteous and sincere are the adjectives I will start this review with because they embody a no-kidding positive vehicle purchasing experience from start to finish. Our salesman, Mr. David Ajibade whom we started the experience with, showed great respect of myself and wife, displaying a good ear devoid of the typical allow me to dictate your car purchasing thoughts. We visited Mercedes, Audi and other surrounding dealerships looking to replace the wife's 20+ year old ML320, it was the people at Hinshaw Acura coupled with great products when compared to competitors, the value was obvious. The Mrs., after many dealership visits, settled on the 22 MDX Advanced package. I thoroughly concurred with her choice and began the negotiations. I will tell you that Mr. Ajibade listened, explained and respectfully discussed with the sales manager, my desires for a specific out the door (OTD) price. At the same time, I understood the sentiments in the auto industry on the desires or needs to add markups, times are tough and salesmen have families to take care of too. So yes, a happy medium was achieved; a terrific car loaded with features other dealers add as options or don't have due to the chip shortage, an OTD I was very pleased with and a dealership understanding more so than others, the value and importance of the costumer. And by the way, the negotiation process wasn't an all day affair, it took maybe an hour. Which resulted in a half hour-ish meeting with finance to sign the final paperwork. Major kudos to Michelle in finance, it was clear there was interaction between sales and her, no upsales presented. All the sausage making/numbers crunching with Mr. Ajibade and myself on the floor definitely transferred and aided the overall positive experience with Hinshaw's Acura. We will/would certainly purchase there again. If you're in the market for a quality vehicle that exudes refinement, Hinshaw's Acura is "Highly" recommended. A dealership that deserves your time to "Earn" your business and when you get there, ask for and start the experience with Mr. Ajibade.

We started our inquiry regarding a vehicle online. The response was almost immediate with pictures and details. We appreciated having a contact before we arrived for our test drive. Our original sales person was unable to make it and there was a great hand off. We appreciated their willingness to work with us on our timeline and allow us to take the car while waiting for our insurance company. Love our MDX. We knew after driving it that it was the car. Love the A Spec trim especially the Carbon color and black accents. Love the longevity in the sales people it speaks to the ownership and management.

Brought my car in for routine maintenance. First time here as I just moved here. Eric did a fantastic job with everything needed. He kept me updated on other items needed. All the pricing and what needed done did not vary when I came to pick up. So far I’m very happy with the repairs performed. Definitely would recommend this dealer for your next service. Very helpful and very friendly. Also the service manager reached out to me to see how my service was on my visit. Which tells me he is interested in his customers and cared that all went well.

I went in on Friday morning to look for a new car and possibly trade my current car in. Absolutely fell in love with this integra and the whole team helped make it happen even as a first time buyer. Got me an amazing deal and I left with the biggest smile ever. I especially want to give a huge thank you to Brian! You were amazing and a wonderful salesman and I’m glad I had the opportunity to meet you! If anyone is looking to possibly get a car, go through Brian! You will not be disappointed!

Really great experience! I recently purchased a used Acura TL and brought it into Hinshaws for a 120k mile maintenance. I don't have any maintenance records for the car, so they literally could have told me anything and I would have believed them. After a thorough scan, they called to inform me that all I needed was an oil change, fluid top off, and tire alignment. The prices were more than reasonable. I ended up spending a lot less then I had budgeted for, and these days that is especially refreshing. Every employee that I interacted with was friendly, not only to myself, but my young daughter as well. 10/10 recommend this place for honest, quality, professional car service.

We had the pleasure of working with David. He was extremely helpful and pivotal in helping us get into a beautiful Cadillac. He was a breeze to work with him making sure that we got financing financing and our payment was within our budget. David was a pleasure to work with and made sure he followed up with us afterwards which I was very appreciative of him taking an interest in how our Cadillac is doing for us. Highly recommend this place and definitely ask for David.

Nick Ury is the best sales rep! Very knowledgeable and easy going! Tim, the general manager, was very respectful. He came up to me, shook my hand, and said he will work out a deal for me. Great deals! Great Service! Highly recommend!

Trevor was the best person to buy our new car from. He was kind, patient and really wanted me to find the right car for myself. He was able to answer all my questions and i felt like we got our MDX for a great price.