Alfa Romeo FIAT Of Larchmont - New or Used Fiat Dealer in Larchmont

My 16 year old daughter bought a 2012 Fiat and we have requested the service department to call us on parts that only Fiat can provide. We are always told that someone would call back from the service department but we never get a call. We both have called numerous times. Highly disappointed as we have tried to get this fix by our mechanic but only Fiat can provide these parts. Her first and only car with Fiat.

Thiago and Oliver were the best at helping us secure the right Fiat and the right financing for our family. We love our new Fiat 500x and really enjoyed hearing the history of this long standing Fiat dealership which has a history dating back to 1961! We highly recommend using Fiat of Larchmont!

Great service. Had my Fiat 500c back in less than one hour. New battery, oil change and it feels like it has new life. My little Italian car (fiat) served my well yesterday in the snow storm that stopped New York. (Nov 2018) Small enough to fit through tight traffic. Economical enough to not run out of gas. So many people was buying gas can at the service station I held up in for a while. But what impressed me the most was that it made it up snowy/icey Hills where many others couldn't make it.

DO NOT GO TO THE SERVICE DEPT. STEVE took close to 4 WEEKS to REFUND me the difference after overcharging me for a light bulb change! The absolute nightmare of an experience to call them after waiting days/weeks. On top of that, he has the audacity to have an attitude in dealing with the customer like he's doing me a favor! TREAT HOW YOU WANT TO BE TREATED. Potential Customers be aware.

Thiago was very personable, polite, and put with my many antics on delivery day for my Stelvio! Oliver jumped in on the assist for the financials, making that a breeze to get through. Overall it was a great experience and would highly recommend Fiat of Larchmont. Keep up the great work!

I had the interesting experience of the dealership having neither phone nor internet service due to a recent storm when I wanted to purchase my car. Thiago, the product specialist, phoned on his personal number to help make that happen. I had gone in on a Saturday and by Monday, I had the keys, registration, and plates along with a new vehicle. Everything was taken care of on their end. All I needed to do was show up sign and pay. Overall, it was a painless experience. (There internet and phone lines are back up, by the way.)

I have owned my car for 4 years. In that time, I have had 1 oil change that was not with the dealership. Every time I have brought my car there, something has been done incorrectly or there has been further damage. They replaced an outdoor handle & the inside handle came back with a huge scratch in the chrome. They rebuilt my front end after I had an accident, one of the fog lights has a broken mounting bracket & isn't flush with the trim. Both of these items were promised to be fixed by the head of service but never were. On my latest visit, I went in for a simple oil change & a hose wasn't connected correctly, which could have killed the engine. This car is very hard to get serviced anywhere else then at the dealerships in this area. I have started to research other options. I love my Abarth but if I can't rely on the dealership to do an oil change properly, I'll have to trade it in. For a dealership that's been around for over 50 years, I have been extremely disappointed.

I popped in after brunch at a nearby place and ended up leaving with a new Alfa Romeo. It's small enough to provide attention to each buyer, but has a substantial inventory. Delivery of the new vehicle was lengthy and I feel I got a reasonably good deal. I have since used the service department for normal car and I'm always pleased with the result.